13 February 2008

INFORMATION

Patient Insight – harnessing the power of public opinion (7th February 2008)
Developed by an independent steering group, Patient Insight: harnessing the power of public opinion, aims to fill the information deficit identified in a survey of acute trust board directors. The area of information the directors said they would most like to improve was customer insight. Patient Insight provides guidelines to help organisations maximise the value of information from, about and to patients.
Click here for the Report

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