4 March 2008

LIBRARY, KNOWLEDGE AND INFORMATION

Report of a National Review of NHS Health Library Services in England: From Knowledge to Health in the 21st Century (3rd March 2008)
This Review has highlighted the centrality of library, knowledge and information services within the NHS and describes four key purposes for library and knowledge service: Clinical decision making by patients, their carers as appropriate, and health professional; Commissioning decision and health policy making; Research; and Lifelong learning by health professionals. The Report makes detailed recommendations to strengthen library/knowledge services so that they are fit for purpose for the future, and as efficient and effective as possible in making a positive impact on the health of patients and the population. A number of technical issues and implications are raised.
Click here for the Review

National Service Framework for Quality Improvement for NHS Funded Library Services in England (3rd March 2008)
The framework defines the outcomes required for library/knowledge services in England. It provides the national quality assurance framework for service improvement. The intention is that library/knowledge services are aligned to the business needs of the NHS and are demonstrably delivering to need and expectation. The framework is aligned to international and national quality standards and is referenced to key NHS policy and standards including the Standards for Better Health, NHS Litigation Authority and Improving Working Lives. The framework enables NHS organisations and service managers to develop service improvement plans. It also enables commissioners to describe what needs to be commissioned and expected performance outcomes.
Click here for the Framework

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