Survey of users of community mental health services 2008 (10th September 2008)
A Healthcare Commission survey of people using community mental health services, published today, has shown continued improvements in care. A larger percentage of service users say that they have confidence in mental health professionals, receive copies of their care plan and have a number to contact out-of-hours when in a crisis situation. Overall, most respondents continued to rate their care highly, with 78% describing it as "excellent", "very good" or "good", 13% as "fair" and 9% as "poor" or "very poor". These figures remain consistent with previous surveys.
Survey
A Healthcare Commission survey of people using community mental health services, published today, has shown continued improvements in care. A larger percentage of service users say that they have confidence in mental health professionals, receive copies of their care plan and have a number to contact out-of-hours when in a crisis situation. Overall, most respondents continued to rate their care highly, with 78% describing it as "excellent", "very good" or "good", 13% as "fair" and 9% as "poor" or "very poor". These figures remain consistent with previous surveys.
Survey
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