Home Oxygen Service Satisfaction Survey 2008 (12th September 2008)
The first annual National Patient Satisfaction Survey of the Home Oxygen Service, published today, was commissioned jointly by the Department of Health and oxygen suppliers and is an important measure of the quality of care patients receive to show satisfaction with the service. The Home Oxygen Service supplies oxygen delivered directly to the home of over 90,000 patients in England and Wales who suffer a range of conditions including Chronic Obstructive Pulmonary Disease, lung cancer and supporting the discharge of premature babies. The survey results show: 88% of patients believe that their quality of life has improved since receiving the service; 75% of patients say they speak highly about the service; and The helpline provided by oxygen suppliers is the greatest factor in driving patient satisfaction.
Survey
The first annual National Patient Satisfaction Survey of the Home Oxygen Service, published today, was commissioned jointly by the Department of Health and oxygen suppliers and is an important measure of the quality of care patients receive to show satisfaction with the service. The Home Oxygen Service supplies oxygen delivered directly to the home of over 90,000 patients in England and Wales who suffer a range of conditions including Chronic Obstructive Pulmonary Disease, lung cancer and supporting the discharge of premature babies. The survey results show: 88% of patients believe that their quality of life has improved since receiving the service; 75% of patients say they speak highly about the service; and The helpline provided by oxygen suppliers is the greatest factor in driving patient satisfaction.
Survey
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