27 May 2009

CARE QUALITY COMMISSION

Category C Ambulance Service User Survey 2008 (13th May 2009)
This is the first national survey which specifically targeted people whose conditions were assessed by ambulance call handlers as Category C. The results show that most of those who responded to the survey had a positive experience of the way they were looked after by the emergency ambulance service.
Survey

Survey of adult inpatients 2008 (13th May 2009)
According to a survey published by the Care Quality Commission (CQC) today, more patients have rated their hospital wards and bathrooms as "very clean" and have noticed doctors and nurses washing their hands between patients. However, despite some improvements, the NHS needs to do more to ensure hospital food is consistently of good quality and that patients are sent copies of letters between hospitals and GPs.
Survey

Review of the involvement and action taken by health bodies in relation to the case of Baby P (13th May 2009)
This report covers the four trusts that provided Peter's NHS care. Since Peter's death, the report shows that trusts have taken some measures to improve their child protection procedures, however more work needs to done to:
  • ensure sufficient staffing levels
  • improve attendance of healthcare staff at child protection case conferences
  • address communication problems when making referrals
Report

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