Review of customer experience information (CEI) (29th April 2009)
This strategic report presents the findings from a review of "customer experience information" (CEI). The purpose of the project is to identify what information is currently being collected, how this is likely to change in the future, and how patient/user feedback and public engagement can be included into everyday ongoing activity.
Report
This strategic report presents the findings from a review of "customer experience information" (CEI). The purpose of the project is to identify what information is currently being collected, how this is likely to change in the future, and how patient/user feedback and public engagement can be included into everyday ongoing activity.
Report
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