Understanding detailed patient experience data: toolkits for analysts (19th June 2009)
The Department of Health has developed a number of toolkits to help NHS organisations better understand and interpret their patient experience data. Patient experience 'First Steps' diagnostic tool aims to help organisations identify areas where they can improve the experience of patients. Toold for measuring 'Public confidence in local NHS' is designed to allow you to explore how the scores for your organisation are constructed and identify areas for improvment.
Toolkits
The Department of Health has developed a number of toolkits to help NHS organisations better understand and interpret their patient experience data. Patient experience 'First Steps' diagnostic tool aims to help organisations identify areas where they can improve the experience of patients. Toold for measuring 'Public confidence in local NHS' is designed to allow you to explore how the scores for your organisation are constructed and identify areas for improvment.
Toolkits
What do EU competition rules mean for the NHS?
The recent establishment of the NHS Co-operation and Competition Panel has drawn attention to the application of EU competition law to the NHS and whether the Panel will have any competence in this area.
The aim of this briefing is to explain what EU competition law is and our understanding of what it means for the NHS. It also provides some comments on the remit of the Panel.
Briefing
The recent establishment of the NHS Co-operation and Competition Panel has drawn attention to the application of EU competition law to the NHS and whether the Panel will have any competence in this area.
The aim of this briefing is to explain what EU competition law is and our understanding of what it means for the NHS. It also provides some comments on the remit of the Panel.
Briefing
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