Improving access, responding to patients: a how to guide for GP practices (June 2009)
Practice Managers are leading advocates of new ways of working and are at the front line of establishing truly patient-focused services.
'Improving access, responding to patients: a how to guide for GP practices' celebrates some of these examples. It brings together good practice from around the country along with the benefits and drawbacks of different systems, services and approaches, with top tips and step-by-step guides to support practices respond to the ever growing needs and expectations of their patients.
Guide
Practice Managers are leading advocates of new ways of working and are at the front line of establishing truly patient-focused services.
'Improving access, responding to patients: a how to guide for GP practices' celebrates some of these examples. It brings together good practice from around the country along with the benefits and drawbacks of different systems, services and approaches, with top tips and step-by-step guides to support practices respond to the ever growing needs and expectations of their patients.
Guide
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