Older People's Experiences of Falls Prevention Services (24th February 2010)
In a new survey of over 1,000 patients from the Royal College of Physicians, three-quarters (76% - 767 of 1,028 total respondents) felt that their experience of falls prevention services had been positive.
However, among the 24% of respondents reporting a less than positive experience, the majority of issues were related to communication between patients and healthcare professionals, and many of the physical exercise programmes described in the results were not evidence-based, which limits their effectiveness.
Key findings:
At least 3 out of 4 people from the total sample group:
Report
In a new survey of over 1,000 patients from the Royal College of Physicians, three-quarters (76% - 767 of 1,028 total respondents) felt that their experience of falls prevention services had been positive.
However, among the 24% of respondents reporting a less than positive experience, the majority of issues were related to communication between patients and healthcare professionals, and many of the physical exercise programmes described in the results were not evidence-based, which limits their effectiveness.
Key findings:
At least 3 out of 4 people from the total sample group:
- Knew why they had been referred to the service (95%)
- Felt they had been seen quickly enough to help with their recovery (78%)
- Felt they received a thorough health check up (85%)
- Felt they had been involved in deciding what actions should be taken after being seen (80%)
- Were fully satisfied that good communication took place (85%)
- Found it easy or fairly easy to travel to appointments (76%)
- Were asked about their experiences of losing their balance or falling (84%)
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