Making the difference: The Pacesetters beginner’s guide to service improvement for equality and diversity in the NHS (7th July 2008)
This guide is intended to raise awareness of service improvement approaches for those working within the Pacesetters programme. Service improvement is concerned with testing ideas, sustaining and sharing best practice to make a tangible difference in outcomes and experience for staff and service users. It is primarily intended for NHS organisations who are part of the Pacesetters programme; however, will also be useful for other organisations.
Click here for the Guide
Guidance on redemption of NHS optical vouchers (4th July 2008)
This guidance describes the arrangements for requesting information about optical vouchers and redemption of optical vouchers following the introduction of the National Health Service (Optical Charges and Payments) Amendment (No 2) Regulations 2008 and the issue of the NHS (Redemption of Optical Vouchers) Determination 2008. This note is not a substitute for reading the Regulations and Determination.
Guidance
Determination 2008
Regulations 2008
Charging for residential accommodation guide (CRAG) 2008 - draft (4th July 2008)
The Department of Health (DH) are in the last stages of updating CRAG, however to assist people in the meantime they are publishing the latest draft of it. A fully revised 2008 CRAG will be published as soon as possible.
Click here for the Draft
This guide is intended to raise awareness of service improvement approaches for those working within the Pacesetters programme. Service improvement is concerned with testing ideas, sustaining and sharing best practice to make a tangible difference in outcomes and experience for staff and service users. It is primarily intended for NHS organisations who are part of the Pacesetters programme; however, will also be useful for other organisations.
Click here for the Guide
Guidance on redemption of NHS optical vouchers (4th July 2008)
This guidance describes the arrangements for requesting information about optical vouchers and redemption of optical vouchers following the introduction of the National Health Service (Optical Charges and Payments) Amendment (No 2) Regulations 2008 and the issue of the NHS (Redemption of Optical Vouchers) Determination 2008. This note is not a substitute for reading the Regulations and Determination.
Guidance
Determination 2008
Regulations 2008
Charging for residential accommodation guide (CRAG) 2008 - draft (4th July 2008)
The Department of Health (DH) are in the last stages of updating CRAG, however to assist people in the meantime they are publishing the latest draft of it. A fully revised 2008 CRAG will be published as soon as possible.
Click here for the Draft
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