HOSPITAL CARE

The Point of Care. Measures of patients' experience in hospital: purpose, methods and uses (3rd August 2009)
Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients’ experience. It is important to choose methods that are fit for purpose. This paper provides a brief guide to these to help trust boards and other interested parties decide which measurement and feedback tools are appropriate for their requirements.
Document

HOSPITAL CARE

Acute Kidney Injury: Adding Insult to Injury (June 2009)
This National Confidential Enquiry into Patient Outcome and Death (NCEPOD) report highlights the process of care of patients who died in hospital with a primary diagnosis of acute kidney injury (AKI). It takes a critical look at areas where the care of patients might have been improved. Remediable factors have been identified in the clinical and the organisational care of these patients.
Report